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Family Resources

Support and information for loved ones of clients currently in treatment at Carolina Center for Recovery — what to expect and how to stay involved during your family member's time in care.

A Message for Families

Watch this short introduction, then download our Informational Handout for Loved Ones for everything you need to know.

Play the family introduction video
For loved ones Read the Family Handout

While your loved one is with us

How we support families

Recovery works best when families heal alongside their loved one. Our Family Program Manager coordinates the ways you can stay involved throughout treatment — guided by our clinical team to support your loved one's stability and progress.

Virtual Family Group

A free, confidential virtual group where families learn about addiction, set healthy boundaries, and connect with others who understand. Open to loved ones of clients in any level of care.

Wednesday evenings · via Zoom

Family Therapy

Structured sessions give everyone a safe space to be heard, repair communication, and rebuild trust — coordinated around your loved one's treatment plan.

Guided by our clinical team

Visitation

In-person visits let you reconnect face to face in a safe, supportive setting. Your care team confirms timing and guidelines based on where your loved one is in their program.

Saturdays · confirm with your team

Education & Understanding

Learn how substance use affects the whole family, what recovery realistically looks like, and how to support your loved one without losing yourself in the process.

Part of every family session

A Team You Can Reach

Questions come up, and that's okay. Our admissions and family team are available around the clock to help you understand each step and what to expect next.

Available 24/7

Beyond Discharge

Recovery continues after treatment ends. Our alumni and aftercare community keeps families connected and supported for the long road ahead.

Ongoing alumni support

Meet Our Team

The clinical and support team caring for your loved one throughout their stay.

Chris Doyle

Chris Doyle

Managing Partner

Carolina Center for Recovery
Brian Banelli

Brian Banelli

Director of Admissions

Carolina Center for Recovery
Frank Kolasinski, CADAC, CAP

Frank Kolasinski, CADAC, CAP

Family Program Manager

Carolina Center for Recovery
Ashley Ledoux

Ashley Ledoux

Director of Business Development & Marketing (NC)

Carolina Center for Recovery
Dan Doyle

Dan Doyle

Facility Manager

Carolina Center for Recovery
Taylor Hart

Taylor Hart

Chief Operating Officer & Co-Owner

Carolina Center for Recovery
Russ Guccio

Russ Guccio

Chief Executive Officer & Co-Founder

Carolina Center for Recovery
Dr. Gergana Dimitrova, MD

Dr. Gergana Dimitrova, MD

Medical Director

Charlotte Detox Center
Meet Our Team

Common questions

Questions families ask

How often will I get to speak with my loved one?
A "safe call" on arrival lets you know they've arrived safely, then calls of up to 15 minutes — generally about two days per week — once your loved one has stabilized through detox.
When will I hear from the treatment team?
Our clinical team contacts the emergency contact within the first 24 hours, and the primary counselor follows up around day 4. Case management, aftercare, and nursing reach out as needed.
What if I don't hear anything for a few days?
Generally, no news is good news — it usually means your loved one is settling in and on track. You can always call our team with questions.
Can I add money for my loved one's expenses?
Yes — after detox, each client receives a monitored TRULINK debit card for approved items, and families receive a link to become "family funders" and add money.

WE'RE READY TO HELP YOU BEGIN A NEW LIFE

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