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Medically Supervised Drug & Alcohol Detox in Charlotte, NC

Charlotte Detox Center is a 16-bed medical detoxification unit at 7349 Statesville Rd B, Charlotte, NC 28269. Charlotte Detox Center is operated by Carolina Center for Recovery and licensed by the North Carolina Division of Health Service Regulation (NC DHSR) for medical detox and residential treatment. The unit serves adults 18 and over withdrawing from alcohol, opioids, benzodiazepines, stimulants, and polysubstance use.

Charlotte Detox Center maintains a 1:3.2 licensed staff-to-client ratio at maximum capacity. Licensed nurses conduct hourly nursing rounds. Each round includes vital signs, withdrawal scoring with Clinical Institute Withdrawal Assessment for Alcohol (CIWA) or Clinical Opiate Withdrawal Scale (COWS), PRN medication administration, and protocol monitoring. Behavioral health technicians (BHTs) conduct safety checks every 15 minutes during the first 24 hours of admission. The unit is licensed and clinically equipped for high-dose methadone protocols up to 100 mg.

Charlotte Detox Center is single-story and fully wheelchair accessible. Each detox room has a private vanity, individual television, and lockable storage. Average length of stay is 7 to 10 days. Step-down to residential treatment typically begins around day 7 or 8 of admission once medical taper completes.

Insurance verification completes in under 30 minutes. Admission completes within 2 hours when beds are available and insurance is approved.

Have a question? 888-200-0376 Verify Your Insurance Start Healing Now

Licenses, Accreditations, and Awards

LegitScript Certified
LegitScript Certified
NAATP Provider Member logo
North Carolina Department of Health and Human Services logo
CARF Accredited logo

Charlotte, NC Drug and Alcohol Detox Center Reviews

  • Isabella Motta
    ★ ★ ★ ★ ★
    I’ve been consistently impressed with Carolina Center for Recovery and the quality of care they provide! This is a strong, healing program with a team that genuinely shows up for their clients throughout their recovery journey. The home-like environment has everything needed for a successful recovery and offers fun, safe, and engaging experiences. From admissions to clinicians to case management, CCR creates an intentional, welcoming space where people feel seen, supported, and encouraged to grow. If you’re looking for a program in North Carolina that balances clinical depth with heart and humanity, Carolina Center for Recovery is a great choice. Highly recommend!
    Google Review View on Google 2 months ago
  • Natasha Pearce
    ★ ★ ★ ★ ★
    This is the most amazing recovery place that you could ever wish for. Every staff member just wants what’s best for you and wants to bring you to understand more about yourself and why you use Drugs. They are the reason why I feel like I can take on the world after being lost for so many years. If you are struggling with drugs and wanna know where to go, You’ve come to the right page. CCR is the reason why I feel like I can Be sober for the rest of my life. The holistic approach that they have here with yoga, meditation, group meetings, meetings with a therapist on site medications if needed and terrific case managers set you up for success. I am so happy that I came here And proud that my future is so bright.
    Google Review View on Google 5 days ago
  • George Kocher
    ★ ★ ★ ★ ★
    Carolina Center For Recovery located in Charlotte North Carolina is by far the best addiction treatment center in all of the Carolina’s. Their facility is on a 30 acre estate and it’s clear their treatment team is professional and committed to providing great care in a high end setting. They also accept most insurance plans and are in network with Aetna, Blue Cross Blue Shield, Cigna and many more.
    Google Review View on Google 5 months ago
  • Rowdy Rout
    ★ ★ ★ ★ ★
    I had a fantastic experience while I was with this facility. The employees were top-notch hundred out of 100. I really enjoyed their communication and caring attitude. Ashley, the nursing staff Amanda, the doctor, Rebecca case management Nataly the tech were all really fun to be around and made me feel like I belonged And we’re great to talk to and did an excellent job overall one of the best experiences of my life.
    Google Review View on Google a week ago
  • Chelsea Benfield
    ★ ★ ★ ★ ★
    I would not hesitate to recommend Carolina Center for Recovery to a loved one. You are met with compassion and absolutely zero judgement by staff…and most had been through recovery themselves so they understand how difficult it can be feel. The people I met at CCR are truly some of the most wonderful individuals I have met in life. From peers to staff, everyone is rooting for your success :)
    Google Review View on Google 6 days ago

What Does the Medical Detox Program include?

Medical detox at Charlotte Detox Center includes seven core components: 24-hour medical and nursing supervision, hourly nursing rounds with COWS and CIWA scoring, BHT safety checks every 15 minutes during the first 24 hours, withdrawal management medications including high-dose methadone protocols up to 100 mg, private detox rooms, daily medical and psychiatric provider availability, and integrated clinical programming.

Charlotte Detox Center is a 16-bed unit. Each shift includes two licensed nurses (LPN or RN), one licensed clinician, one clinical director, and on-site medical provider oversight. The medical team includes the Medical Director, two rotating providers (physician assistant or nurse practitioner), and a psychiatric physician assistant. The 1:3.2 licensed staff-to-client ratio at maximum capacity exceeds typical medical detox staffing standards.

Licensed nurses conduct nursing rounds hourly. Each round includes vital signs, withdrawal scoring with the Clinical Institute Withdrawal Assessment for Alcohol (CIWA) and the Clinical Opiate Withdrawal Scale (COWS), PRN medication administration, and protocol monitoring. Hourly nursing rounds exceed the 2-to-4-hour industry standard for medical detox nursing supervision.

Medical providers conduct daily rounding. The psychiatric physician assistant is available throughout the detox stay. Within the first 24 hours of admission, every client completes a medical history and physical, a clinical biopsychosocial assessment, and a psychiatric evaluation. The combined assessments produce a master treatment plan integrating medical, psychiatric, and clinical components.

Off-programming time supports medical recovery and rest:
– Resting in private rooms with individual TVs
– Supervised phone calls to approved family members (2 calls per week)
– Light recreational activity as medically appropriate
– Reading in library areas as clinically tolerated
– Preparing for transition to residential treatment
– Following medical protocols and medication schedules

High-Risk Withdrawal: Medical detox is indicated for withdrawal from alcohol, benzodiazepines, and other substances associated with seizures, delirium tremens, or cardiovascular instability. The medical team monitors continuously and intervenes per protocol when complications arise. Complex Medication Profiles: Medical detox is indicated for clients on high-dose methadone, polysubstance use, or medical conditions that complicate withdrawal. The Medical Director directs high-dose methadone protocols up to 100 mg. Prior Withdrawal Complications: A history of withdrawal seizures, severe withdrawal symptoms, or medical emergencies during prior withdrawal attempts indicates a medically supervised detox. Hourly nursing rounds and 15-minute BHT checks during the first 24 hours support enhanced monitoring. Failed Outpatient Detox: Unsuccessful at-home or outpatient detox attempts indicate a medically supervised level of care. Charlotte Detox Center provides 24-hour clinical support and comfort medications. Pre-Residential Stabilization: Medical detox stabilizes clients medically before residential treatment. Step-down to residential treatment typically occurs around day 7 or 8 of admission once the medical taper completes and clinical clearance is obtained.

Advantages of Working with Charlotte Detox Center for Medical Detox Program

Small facility providing intimate, individualized support for Medical Detox in Charlotte, NC
1

5 Licensed Staff for 16 Patients — 1:3.2 Licensed Staff-to-Client Ratio

Charlotte Detox Center maintains a 1:3.2 licensed staff-to-client ratio at maximum capacity. Each shift includes two licensed nurses (LPN or RN), one licensed clinician, one clinical director, and on-site medical provider oversight. The ratio supports continuity of nursing assessment across the 7- to 10-day average length of stay.

2

Medical Director Evaluation Within 24 Hours of Admission

The Medical Director or rotating provider (physician assistant or nurse practitioner) completes a psychiatric and medical evaluation within 24 hours of admission. The evaluation establishes the withdrawal management protocol matched to the client’s substance, prior withdrawal history, and medical conditions. Comfort medications are titrated to clinical response throughout the detox stay.

3

Hourly Nursing Rounds — Industry Standard Is 2 to 4 Hours

Licensed nurses conduct nursing rounds hourly. Each round includes vital signs and withdrawal scoring with the Clinical Institute Withdrawal Assessment for Alcohol (CIWA) or Clinical Opiate Withdrawal Scale (COWS), PRN medication administration, and protocol monitoring. Hourly nursing rounds exceed the 2-to-4-hour industry standard for medical detox supervision.

4

Evidence-Based Withdrawal Management Protocols Supporting Safe Medical Stabilization

Withdrawal management protocols at Charlotte Detox Center follow established clinical guidelines for alcohol, opioid, benzodiazepine, stimulant, and polysubstance detoxification. The medical team adjusts comfort medications and taper schedules based on CIWA and COWS scoring, vital sign trends, and clinical presentation. The protocols are designed for seizure prevention, delirium tremens management, and cardiovascular monitoring.

5

Dual Diagnosis Medical Support Addressing Addiction and Mental Health Together

The medical team coordinates psychiatric and addiction care through a single integrated treatment plan, per the SAMHSA standard for integrated treatment. Co-occurring conditions addressed include major depressive disorder, generalized anxiety disorder, and post-traumatic stress disorder. The psychiatric physician assistant completes the initial psychiatric evaluation within 24 hours of admission.

6

High-Dose Methadone Detox Capability Up to 100 mg

Charlotte Detox Center is licensed and clinically equipped to manage high-dose methadone detox protocols up to 100 mg. The Medical Director directs the protocol; medical staff are trained for high-dose taper management. Hourly nursing rounds with COWS scoring continue throughout the methadone taper.

7

CARF Accreditation and DHSR State Licensing Ensuring Quality Standards

Charlotte Detox Center is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and licensed by the North Carolina Division of Health Service Regulation (NC DHSR) for medical detox and residential treatment. The accreditation and license cover staffing standards, clinical protocols, and patient safety standards.

8

Professional Catering for All Meals — Dietary Restrictions Accommodated

Catered meals are provided by a professional catering partner and accommodate dietary restrictions, religious preferences, vegetarian options, and medical dietary needs. Breakfast and lunch service is coordinated by the meal service coordinator. Meal accommodation supports nutrition during the medical detox stay.

Take a Tour of Our Detox Center in Charlotte, NC

Charlotte Detox Center is a 16-bed medical detoxification floor at 7349 Statesville Rd B, Charlotte, NC 28269. The unit is single-story and fully wheelchair accessible. Each detox room contains an individual television, lockable personal storage, and a private vanity. Shower and toilet facilities are shared between two adjacent rooms. A central nursing station is staffed by two licensed nurses per shift. The campus includes three client lounges with cable television, a game room with pool tables, library reading areas, landscaped walking paths, basketball, pickleball, and volleyball courts, a soccer field, and a full Olympic-style gym with free weights, cable machines, treadmills, and bikes. Catered meals accommodate dietary, religious, vegetarian, and medical dietary needs. Common areas, outdoor spaces, and recreational amenities are available to detox clients as clinical condition and medical clearance allow.

exterior of Carolina Center for Recovery's drug and alcohol rehab in North Carolina recreational area at Carolina Center for Recovery yard area at Carolina Center for Recovery group room at Carolina Center for Recovery North Carolina substance abuse treatment program gym at Carolina Center for Recovery chairs Facility Image 8 Facility Image 9 Facility Image 10
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Our Medical Detox Treatment Process

Intake, nursing assessment, medical evaluation, and detox protocol initiation begin within the first 30 minutes of arrival. Within 24 hours of admission, every client completes a medical history and physical, a clinical biopsychosocial assessment, and a psychiatric evaluation by the psychiatric physician assistant. The combined assessments produce a master treatment plan integrating medical, psychiatric, and clinical components. BHTs begin 15-minute safety checks. Licensed nurses begin hourly nursing rounds.
Hourly nursing rounds continue with vital signs and CIWA or COWS scoring. The medical team adjusts comfort medications and withdrawal management protocols based on symptom progression. Individual clinical sessions and case management begin during this phase. The on-site case management team coordinates family communication and insurance authorization.
The medical team evaluates clinical readiness for step-down to residential treatment as the medical taper completes and acute withdrawal resolves. Medical and clinical clearance are required before transition. Average length of stay in medical detox is 7 to 10 days. The same medical and clinical team continues care into residential treatment.

Medical Detox Program Admission Process

1

Step 1: Contact the Admissions Team and Verify Insurance

The admissions team conducts initial screening by phone or web inquiry. The client representative gathers information about substances used, withdrawal history, current symptoms, and medical complications. The client representative determines whether medical detox is the appropriate level of care. Insurance verification completes in under 30 minutes. Some plans are approved without live verification.

2

Step 2: Pre-Admission Screening

Pre-admission screening is conducted remotely by a licensed clinician. The screening reviews substance use patterns, prior withdrawal history, current medical conditions, and any co-occurring mental health concerns. The output is a clinical determination of medical detox appropriateness, a tentative protocol plan, and a bed assignment. Clients who are not appropriate for medical detox are referred to the appropriate level of care.

3

Step 3: Transportation to Charlotte Detox

Charlotte Detox Center operates company-owned vans driven by trained behavioral health technicians. Transportation covers a 2-hour radius of the unit at no additional cost to the client. Uber Health is used for scheduling needs outside the 2-hour radius. Transportation is coordinated immediately after pre-admission screening clearance.

4

Step 4: Admission and Arrival

Admission completes within 2 hours of initial contact when beds are available and insurance is approved. Within the first 30 minutes on-site, clients complete intake assessment with a behavioral health technician, nursing intake with a licensed nurse, and medical evaluation. The detox protocol begins immediately when clinically indicated. BHTs begin 15-minute safety checks. Licensed nurses begin hourly nursing rounds with vital signs and CIWA or COWS scoring.

Start Medical Detox Treatment Today

Charlotte Detox Center provides 24-hour medical supervision, hourly nursing rounds with CIWA and COWS scoring, and 15-minute BHT safety checks during the first 24 hours of admission. Insurance verification completes in under 30 minutes. Admission completes within 2 hours when beds are available and insurance is approved. Call the admissions team to begin verification and pre-admission screening.

Have a question? 888-200-0376 Verify Your Insurance Start Healing Now

Charlotte Detox Center Addiction Treatment Team

Chris Doyle

Chris Doyle

Managing Partner

Carolina Center for Recovery
Brian Banelli

Brian Banelli

Director of Admissions

Carolina Center for Recovery
Frank Kolasinski, CADAC, CAP

Frank Kolasinski, CADAC, CAP

Family Program Manager

Carolina Center for Recovery
Ashley Ledoux

Ashley Ledoux

Director of Business Development & Marketing (NC)

Carolina Center for Recovery
Dan Doyle

Dan Doyle

Facility Manager

Carolina Center for Recovery
Taylor Hart

Taylor Hart

Chief Operating Officer & Co-Owner

Carolina Center for Recovery
Russ Guccio

Russ Guccio

Chief Executive Officer & Co-Founder

Carolina Center for Recovery
Dr. Gergana Dimitrova, MD

Dr. Gergana Dimitrova, MD

Medical Director

Charlotte Detox Center
Meet Our Team

Charlotte Medical Detox Program FAQ

Insurance For Medical Detox in Charlotte, NC

Charlotte Detox Center is in-network with major health insurance carriers for medical detox. Insurance verification completes in under 30 minutes. Some plans are approved without live verification. Primary carrier panels are listed below.

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We Serve Medical Detox Program Clients Throughout Charlotte, NC, and Greater Mecklenburg County

Charlotte Detox Center provides medical detox at 7349 Statesville Rd B, Charlotte, NC 28269. The campus is in northern Mecklenburg County. The campus has direct access to I-77 and I-85 and serves clients across the Charlotte metropolitan area, including Huntersville, Cornelius, Davidson, Mooresville, Matthews, Pineville, Mint Hill, and Gastonia. The single-story building is fully wheelchair accessible.

Charlotte Detox Center operates company-owned vans driven by trained behavioral health technicians. Transportation covers a 2-hour radius of the campus at no additional cost to the client. Uber Health is used for scheduling needs outside the 2-hour radius.

Virtual Treatment Option

Medical detox is delivered on-site only. Telehealth is not a substitute for medical detox. Telehealth is used during pre-admission clinical screening for clients in active withdrawal. Pre-admission screening, insurance verification, and bed assignment complete before transport. Family education and aftercare planning sessions are also available virtually through a secure HIPAA-compliant video platform.

Start Your Recovery Journey Today

Our admissions team is available 24/7 to answer your questions and help you take the first step.

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